Deviation and Incident in Pharmaceuticals: Key Differences and Examples
A deviation is a departure from an approved process, SOP, or expected result, while an incident is an unplanned event that may impact operations, product quality, or compliance
In the tightly regulated world of pharmaceuticals, compliance with Good Manufacturing Practices (GMP) is not just a best practice – it’s a regulatory requirement. As part of maintaining quality and safety, companies must thoroughly document and address any deviations or incidents that occur during the manufacturing, testing, or distribution processes.
Understanding the difference between a deviation and an incident is crucial for ensuring product integrity and patient safety. In this blog, we’ll explore their definitions, key differences, and real-world examples to help clarify these essential concepts.

What is a Deviation?
A Deviation is any departure from an approved process, instruction, standard operating procedure (SOP), or expected outcome during any GMP activity.
Deviations can be:
- Planned (e.g., using an alternative supplier due to a shortage)
- Unplanned (e.g., equipment malfunction during production)
Examples of a Deviation:
A tablet manufacturing batch is scheduled to blend for 20 minutes, but during production, it only blends for 15 minutes due to an operator error. This is an unplanned deviation from the SOP that must be investigated.
What is an Incident?
An Incident refers to any unplanned event that does not necessarily involve a direct deviation from an SOP but could potentially impact product quality, safety, or data integrity. Incidents often arise from external factors or unexpected situations.
Incidents can include:
- Utility failures (power outage, water supply issues)
- Environmental excursions (temperature/humidity variations)
- Laboratory equipment breakdowns
Example of an Incident:
The HVAC system fails overnight, causing the temperature in the cleanroom to exceed the allowable limit. No product was being manufactured at that time, but the event needs to be investigated to assess any potential impact.
Key Differences Between Deviation and Incident
Feature | Deviation | Incident |
---|---|---|
Definition | Departure from an approved process, SOP, or expected outcome | An unplanned event that may affect operations or quality |
Relation to SOPs | Involves not following an SOP or approved process | May not involve SOP violations |
Examples | Skipping a process step, incorrect material used | Power failure, environmental fluctuation |
Impact | Can affect product quality, process control | May or may not impact product quality |
Documentation Required | Yes, with root cause analysis and CAPA (Corrective and Preventive Action) | Yes, often includes impact assessment and CAPA if needed |
Why Proper Classification Matters?
Misclassifying an incident as a deviation (or vice versa) can lead to inadequate investigation, improper corrective actions, and regulatory findings during audits. It’s essential for Quality Assurance (QA) teams to clearly define and train staff on the differences and ensure consistent documentation across departments.
Conclusion
Deviation and incident management is not just about compliance – it’s about maintaining the highest standards of product quality and patient safety. A strong Quality Management System (QMS) includes clear procedures for reporting, investigating, and closing deviations and incidents, backed by data-driven root cause analysis and effective CAPA.
By understanding these concepts thoroughly, pharmaceutical professionals can ensure regulatory compliance and uphold the integrity of their operations.
Related:
FAQs
What is the difference between deviation and incident in pharma?
A deviation is a departure from an approved process, SOP, or expected result, while an incident is an unplanned event that may impact operations, product quality, or compliance
What is a deviation in pharma?
A deviation is a departure from an approved process, SOP, or expected result
What is incidence deviation?
An incident is an unplanned event that may impact operations, product quality, or compliance
Further Reading:
- Handling of Deviation Control in Pharmaceutical Industry
- GLP and Current manufacturing practice: Ludwig Huber (Agilent Technologies)